Privacy Policy

Effective Date: 23/02/26

1. Introduction

L’Enfant Gallery (“Company,” “we,” “our,” or “us”) operates an ecommerce website offering artwork and related products for sale. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

2. Information We Collect

A. Information You Provide

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment details (processed securely by third-party processors)
• Account login details (if account registration is available)
• Purchase history
• Communications and inquiries

B. Information Collected Automatically

• IP address
• Browser type and version
• Device type
• Referring URLs
• Pages visited
• Time spent on site
• Cart activity

C. Payment Information

We do not store full credit card numbers. Payments are processed via secure third-party providers that are PCI-compliant.

3. How We Use Your Information

• Process orders and payments
• Ship products
• Provide customer service
• Send order confirmations and tracking updates
• Send marketing communications (if you opt in)
• Prevent fraud and unauthorized transactions
• Improve our website and user experience
• Comply with legal obligations

4. Sharing of Information

We do not sell personal information. We may share information with:

• Payment processors
• Shipping carriers
• Ecommerce platform providers
• Email marketing services
• Fraud prevention providers
• Government authorities when legally required

5. Data Retention

We retain order and transactional data for accounting and tax compliance purposes as required by law. Marketing email data is retained until you unsubscribe.

6. Your Rights

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data
• Opt-out of marketing emails

Contact: info@lenfantgallery.com

7. Security

We implement industry-standard safeguards including SSL encryption and secure hosting practices.

8. Children’s Privacy

Our website is not intended for individuals under 13 years of age.

9. Updates

We may update this Privacy Policy periodically.

Cookie Policy

Effective Date: 23/02/26

1. What Are Cookies

Cookies are small data files stored on your device.

2. Cookies We Use

• Essential Cookies – Required for checkout functionality and cart retention.
• Analytics Cookies – Used to understand website traffic and improve performance.
• Functional Cookies – Remember preferences such as saved carts or login sessions.
• Marketing Cookies – Used to measure advertising effectiveness and retarget website visitors.

3. Managing Cookies

You can control cookies via browser settings. Disabling certain cookies may impact checkout functionality.

Terms & Conditions

Effective Date: 23/02/26

1. Acceptance of Terms

By accessing or purchasing from the website of L’Enfant Gallery, you agree to these Terms.

2. Orders

All orders are subject to acceptance. We reserve the right to cancel orders for pricing errors, fraud suspicion, or stock unavailability. You will receive confirmation once your order is accepted.

3. Pricing

Prices are listed in USD. Washington, DC sales tax will be applied where required. Shipping costs are calculated at checkout. We reserve the right to correct pricing errors.

4. Payment

Full payment is required before shipment unless otherwise agreed.

5. Shipping

Orders are processed within [X] business days. Delivery times are estimates and not guaranteed. Risk of loss transfers upon delivery to the shipping carrier.

6. International Orders

Buyers are responsible for customs duties, import taxes, and related fees.

7. Intellectual Property

All artwork images, descriptions, branding, and website content are protected by copyright and may not be reproduced without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, L’Enfant Gallery shall not be liable for indirect or consequential damages arising from the use of the website or purchased products.

9. Governing Law

These Terms are governed by the laws of the District of Columbia.

Returns & Refund Policy

1. Original Artwork

Due to the unique nature of original artwork, all original artwork sales are final unless damaged during shipment or materially misrepresented.

2. Prints & Merchandise

• Returns accepted within 14 days of delivery
• Item must be unused
• In original packaging
• Not damaged
• Proof of purchase is provided

3. Damaged Items

• Notify us within 48 hours of delivery
• Provide photos of packaging and damage
• Retain packaging for inspection

We may offer a replacement, restoration, or refund.

4. Refund Processing

Refunds are issued to the original payment method within 5–10 business days after approval.

5. Non-Returnable Items

• Commissioned artwork
• Custom orders
• Gift cards
• Clearance items